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	<title>Scope It Out</title>
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	<link>http://www.diagnosticnews.com</link>
	<description>the Automotive Diagnostic Newsblog</description>
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		<title>Tool Tip: 10 Diagnostic Tests for Smoke Machines Besides EVAP</title>
		<link>http://www.diagnosticnews.com/featured/tool-tip-10-diagnostic-tests-for-smoke-machines-besides-evap/</link>
		<comments>http://www.diagnosticnews.com/featured/tool-tip-10-diagnostic-tests-for-smoke-machines-besides-evap/#comments</comments>
		<pubDate>Tue, 24 Apr 2012 12:24:58 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Technical]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10289</guid>
		<description><![CDATA[<strong>By Andrew Markel.</strong> A smoke machine may seem like an expensive piece of equipment if it is just used for testing EVAP systems. But, if you factor in other diagnostic tests it can perform, it is a worthwhile investment. The following are 10 tests for smoke machines not involving the EVAP system.]]></description>
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		<title>Brake System Scan Tools: The New Essential Tool</title>
		<link>http://www.diagnosticnews.com/featured/brake-system-scan-tools-the-new-essential-tool/</link>
		<comments>http://www.diagnosticnews.com/featured/brake-system-scan-tools-the-new-essential-tool/#comments</comments>
		<pubDate>Tue, 24 Apr 2012 12:23:36 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Technical]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10287</guid>
		<description><![CDATA[<strong>By Andrew Markel.</strong> While there are many times where you will be able to repair a vehicle’s brakes without a scan tool, you only have to run into one car that needs this to make it worth having. The reality is that if your customer’s vehicle is 10 years old or newer, there’s nearly a 100% chance that you could need a scan tool to perform some sort of test/repair on the brake system.]]></description>
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		<title>Gasoline Direct Injection Now Available</title>
		<link>http://www.diagnosticnews.com/featured/gasoline-direct-injection-now-available/</link>
		<comments>http://www.diagnosticnews.com/featured/gasoline-direct-injection-now-available/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 15:26:28 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[New Classes]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10315</guid>
		<description><![CDATA[Learn the latest in gasoline direct injection service and fuel trim data analysis with AVI instructor Bill Fulton in the new Gasoline Direct Injection Diagnostics class Now Available from AVI. Gasoline Direct Injection offers a 15-20% increase in fuel economy, a 40% reduction in emissions, and a major increase in volumetric efficiency of the engine: knowledge of theory, fundamentals and service procedures are yet another tool you will soon need to have in your toolbox of knowledge.]]></description>
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		<title>2012 Vegas Training Conference Announced</title>
		<link>http://www.diagnosticnews.com/featured/2012-vegas-training-conference-announced/</link>
		<comments>http://www.diagnosticnews.com/featured/2012-vegas-training-conference-announced/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 14:14:22 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Industry News]]></category>
		<category><![CDATA[Automotive]]></category>
		<category><![CDATA[Automotive Video]]></category>
		<category><![CDATA[AVI]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[contest]]></category>
		<category><![CDATA[game]]></category>
		<category><![CDATA[scratch off]]></category>
		<category><![CDATA[Vegas]]></category>
		<category><![CDATA[win]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10324</guid>
		<description><![CDATA[AVI and AAPEX have joined forces to bring you TWO exciting events at ONE time! AVI will bring their world class technical training to AAPEX at Sands Expo Center in Las Vegas for 2012. Head out to Vegas for industry week for top-notch training and more at AAPEX October 29th – 30th 2012. All classes will be geared towards the needs of the installer/technicians/shop owners to help them be more efficient with diagnostics. Join our amazing instructors, awesome vendors and more for a dynamite training event right in the heart of industry week! Technicians will be able to take advantage of all the valuable industry events at the same time and place!]]></description>
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		<title>A4 Test Prep Program Now Available</title>
		<link>http://www.diagnosticnews.com/featured/a4-test-prep-program-now-available/</link>
		<comments>http://www.diagnosticnews.com/featured/a4-test-prep-program-now-available/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 14:09:52 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Coming Soon]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Automotive]]></category>
		<category><![CDATA[control]]></category>
		<category><![CDATA[Dave Hobbs]]></category>
		<category><![CDATA[instructor]]></category>
		<category><![CDATA[Prep]]></category>
		<category><![CDATA[steering]]></category>
		<category><![CDATA[Steering and Suspension]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10321</guid>
		<description><![CDATA[AVI and veteran instructor Dave Hobbs bring you the ultimate training for the ASE A4 test with the newly released Complete A4 Test Prep Program. Dave not only helps you master the Suspension and Steering test, but also gives you valuable insight on challenging problems coming into your bay on these systems.]]></description>
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		<title>Wheel Speed Sensor &#8211; Bias Voltage Tip Clip</title>
		<link>http://www.diagnosticnews.com/tech-videos/wheel-speed-sensor-bias-voltage-tip-clip/</link>
		<comments>http://www.diagnosticnews.com/tech-videos/wheel-speed-sensor-bias-voltage-tip-clip/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 13:55:06 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Tech Videos]]></category>
		<category><![CDATA[ase]]></category>
		<category><![CDATA[ASE Test Prep:]]></category>
		<category><![CDATA[check]]></category>
		<category><![CDATA[Dave Hobbs]]></category>
		<category><![CDATA[Dave talks]]></category>
		<category><![CDATA[Power]]></category>
		<category><![CDATA[steering]]></category>
		<category><![CDATA[suspension]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10313</guid>
		<description><![CDATA[In this tip clip from the Vehicle Stability Control class, instructor Dave Scaler measures the DC bias voltage of a wheel speed sensor and shows you how understanding these sensors will make active wheel speed sensor testing much easier.]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Gen X &amp; Y Advertising Strategy Tip Clip</title>
		<link>http://www.diagnosticnews.com/tech-videos/gen-x-y-advertising-strategy-tip-clip/</link>
		<comments>http://www.diagnosticnews.com/tech-videos/gen-x-y-advertising-strategy-tip-clip/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 13:47:25 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Tech Videos]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10310</guid>
		<description><![CDATA[Bill Haas outlines how to develop an advertising strategy for Generation Y in this tip clip from Marketing to Generation X &#038; Y. Bill tells you what media works best to reach Generation Y and why traditional media doesn't successfully reach them as it did previous generations.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Cummins 5.9 Diesel Quick Quiz</title>
		<link>http://www.diagnosticnews.com/featured/cummins-5-9-diesel-quick-quiz/</link>
		<comments>http://www.diagnosticnews.com/featured/cummins-5-9-diesel-quick-quiz/#comments</comments>
		<pubDate>Sun, 22 Apr 2012 14:33:50 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Quick Quiz]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10332</guid>
		<description><![CDATA[Can you diagnose Cummins in 15 minutes with any generic scan tool? Do you know how to diagnose the CAN systems on newer Dodge Cummins vehicles? Whether your a diesel guy interested in exploring these systems or a tech who's shop isn't taking in these repairs, take our 5 question quick quiz to test your knowledge on the Cummins system.]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Brake Myths Revisited</title>
		<link>http://www.diagnosticnews.com/tech/brake-myths-revisited/</link>
		<comments>http://www.diagnosticnews.com/tech/brake-myths-revisited/#comments</comments>
		<pubDate>Tue, 10 Apr 2012 20:11:28 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Technical]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10201</guid>
		<description><![CDATA[<strong>By Andrew Markel.</strong> The overall response to the 7 Brake Myths Busted article was huge.  I took a lot of abuse, but that was the goal of the article. Too many times technicians get stuck in a mindset that leads to false diagnoses. The point of the article was to shake things up in your diagnostic thinking. ]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>You’re Gonna Get It</title>
		<link>http://www.diagnosticnews.com/management/youre-gonna-get-it/</link>
		<comments>http://www.diagnosticnews.com/management/youre-gonna-get-it/#comments</comments>
		<pubDate>Tue, 10 Apr 2012 19:57:36 +0000</pubDate>
		<dc:creator>newsadmin</dc:creator>
				<category><![CDATA[Management]]></category>

		<guid isPermaLink="false">http://www.diagnosticnews.com/?p=10191</guid>
		<description><![CDATA[Training, that is. You’re going to get trained one way or the other. When it comes to business, you can do it the hard way or you can do it the easy way. Personally, I am far too lazy to work very hard, so I’ve always sought the easiest way to do things. Good training is simply learning from someone who has figured an easier way to do things and taking advantage of it. When I first started in business, I worked next door to a person who was trying to convert a hobby into a business. He became involved in a certain class of BMWs and had learned how to fix them. It turns out that these all suffered worn out engines at an early age. He was adept at taking the engines apart and putting them together again. He would quote the basic price of putting rings and bearings in the engine, call it an overhaul and take in the job. Every single one of these things ended up needing far more work than that, but he never changed his estimates. The finished price to do it right was roughly 4 times what he was quoting and his customers felt betrayed, since he had the engine in buckets by the time he finally gave them a real total. They were literally over a barrel and couldn’t use their car or cancel the transaction. He continued to complain about “how unreasonable” all these BMW owners were. He said they should understand that it needs all this and just wasn’t possible to know ahead of time. After having a few very unpleasant confrontations with very unhappy owners, he should have figured out that he wasn’t doing these estimates correctly. He should have foreseen that nearly every one of these would end up about 4 times what he was telling people and advised them ahead of time. That way he could avoid “the big surprise”. Despite complaining to me constantly and ignoring my suggestions, his approach grew grim and he came to regard his customers as adversaries, who were just out to get him (He actually turned out to be right). He never learned a thing and he was forced out of business. It wasn’t that he couldn’t learn, it was that he wouldn’t learn. People like this may say that they have 10 years experience, but the reality is, they have one year’s experience 10 times. They never got past the basics. What on Earth is so difficult to comprehend about evaluating the possible things that might go wrong with a job, totaling up what that might cost and advising the customer ahead of time? My shop neighbor seemed to think that this was too difficult to learn and that it was easier to lose his house, his credit rating and develop health problems over it…. Arguing is a lot of work and requires far too much mental effort. In addition, it usually follows you home and keeps creeping into your brain. Arguing with mad customers is something you don’t have to do. You can stop as soon as you decide you want to. In fact, you do it by your own free choice. I was told that there are 3 types of men—those who learn by watching, those who learn by listening and those who just have to urinate on the electric fence themselves. If you want to fix a business problem, whether it is arguing with customers or any other thing, you must first decide what it is you wish to fix and then find the training that will solve that problem. There’s a fix for virtually anything, you just need to find it, and good training is reasonably abundant. You must understand that your brain will naturally be resistant to any new ideas, even if they’re good. You’re generally most receptive when you reach the “threshold of pain” that pushes you over the edge. Once you realize that you will be skeptical and you will resist new thoughts, it will be easier to begin to look for ways the idea will work, rather than ways it won’t. We all know that getting a shot hurts when the doctor gives it to us, but we have to accept that it will make us better. Often false beliefs are our worst enemy. I once believed that doing major engine work was not profitable, because I couldn’t charge enough. Others in the Industry suggested that I price the work so that it paid the same per hour as replacing brake pads. So, I did that and the estimate for installing a used engine was very high, but it paid the same as doing brake work. I made it higher, by including extras that would come up, like a new water pump, oil seals, thermostat and so on. It was substantially more than I’d ever thought it would be, but the customer said yes. I was stunned, but I got the job. I learned that sometimes you price a job that you don’t want to do so it will go away and if it doesn’t, it pays enough to make you want to do it. Through the years, I’ve sold a lot of these jobs the same way. The beauty is, if it does go away, it’s no big deal to me. I’ve learned that there are not many big, huge changes that we can make to our businesses that will accomplish a world of good, but there are literally hundreds of little things that we can do that will add up to big changes in how our business operates. I tell people who take my classes to look at the material as a buffet line. They will find some things very appealing and some things downright appalling. I ask them to take the things they like and leave the things they don’t. The worst thing you can do is to obsess about things you don’t like. It causes you to [...]]]></description>
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