http://www.diagnosticnews.com the Automotive Diagnostic Newsblog Tue, 08 May 2012 14:03:59 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://www.diagnosticnews.com/management/youre-gonna-get-it/ http://www.diagnosticnews.com/management/youre-gonna-get-it/#comments Tue, 10 Apr 2012 19:57:36 +0000 newsadmin http://www.diagnosticnews.com/?p=10191 http://www.diagnosticnews.com/management/youre-gonna-get-it/feed/ 0 http://www.diagnosticnews.com/management/quick-management-tips-from-amn-5/ http://www.diagnosticnews.com/management/quick-management-tips-from-amn-5/#comments Tue, 06 Mar 2012 14:01:09 +0000 newsadmin http://diagnosticnews.com/?p=9734 By Tom Ham. Are you using the latest methods to send reminders to your customers? Do you share positives with your customers before you tell them what's wrong with their car? Does your shop take photos of various failures? How do you share them with your customers? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://www.diagnosticnews.com/management/quick-management-tips-from-amn-5/feed/ 0 http://www.diagnosticnews.com/management/quick-management-tips-from-amn-4/ http://www.diagnosticnews.com/management/quick-management-tips-from-amn-4/#comments Thu, 02 Feb 2012 16:11:13 +0000 newsadmin http://diagnosticnews.com/?p=9378 By Tom Ham. Do you pay close attention to your Google Reviews? How do you keep up communication between you and your employees? How does your shop follow up on Estimate Requests? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://www.diagnosticnews.com/management/quick-management-tips-from-amn-4/feed/ 0 http://www.diagnosticnews.com/management/quick-management-tips-from-amn-3/ http://www.diagnosticnews.com/management/quick-management-tips-from-amn-3/#comments Tue, 03 Jan 2012 18:21:36 +0000 newsadmin http://diagnosticnews.com/featured/quick-management-tips-from-amn-3/ By Tom Ham. How often do you check your email? Does your shop look busy enough? Are you still using the fax machine to receive parts diagrams? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://www.diagnosticnews.com/management/quick-management-tips-from-amn-3/feed/ 0 http://www.diagnosticnews.com/management/quick-management-tips-from-amn-july/ http://www.diagnosticnews.com/management/quick-management-tips-from-amn-july/#comments Mon, 18 Jul 2011 20:35:11 +0000 newsadmin http://diagnosticnews.com/featured/quick-management-tips-from-amn-july/ By Tom Ham. Are the people at your front desk too technical? Does your shop have a good incentive pay plan? Do you have options available for your customers? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://www.diagnosticnews.com/management/quick-management-tips-from-amn-july/feed/ 1 http://www.diagnosticnews.com/management/service-advisors-need-to-be%e2%80%a6sales-people/ http://www.diagnosticnews.com/management/service-advisors-need-to-be%e2%80%a6sales-people/#comments Mon, 06 Jun 2011 16:45:15 +0000 newsadmin http://diagnosticnews.com/?p=7889 By Bob Cooper. Anyone who has been selling service for any length of time will agree that there are two kinds of customers. The first is the customer who has a history of making good decisions, not just with auto repair, but with most decisions. And then we have the other kind of customer: the kind of person who more often than not makes the wrong decisions. Let’s use maintenance service as an example.]]> http://www.diagnosticnews.com/management/service-advisors-need-to-be%e2%80%a6sales-people/feed/ 0 http://www.diagnosticnews.com/management/quick-management-tips-from-amn-2/ http://www.diagnosticnews.com/management/quick-management-tips-from-amn-2/#comments Sun, 10 Apr 2011 14:27:46 +0000 newsadmin http://diagnosticnews.com/?p=7261 By Tom Ham. Are new car dealers eating your lunch? Can you just take a quick look at it? You send oil change reminders to who? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://www.diagnosticnews.com/management/quick-management-tips-from-amn-2/feed/ 0 http://www.diagnosticnews.com/management/quick-management-tips-from-amn/ http://www.diagnosticnews.com/management/quick-management-tips-from-amn/#comments Mon, 07 Mar 2011 17:00:38 +0000 newsadmin http://diagnosticnews.com/?p=6845 By Tom Ham. Is there any rhyme or reason to your parking lot? No time for inspections with customers waiting? Are you utilizing the factory maintenance schedules? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://www.diagnosticnews.com/management/quick-management-tips-from-amn/feed/ 0 http://www.diagnosticnews.com/management/5-training-tips-that-work/ http://www.diagnosticnews.com/management/5-training-tips-that-work/#comments Tue, 08 Feb 2011 00:15:49 +0000 newsadmin http://diagnosticnews.com/?p=6311 By Bob Cooper. If you want to build a more profitable, successful business, here are five tips that work!]]> http://www.diagnosticnews.com/management/5-training-tips-that-work/feed/ 0 http://www.diagnosticnews.com/management/quick-management-tips-3/ http://www.diagnosticnews.com/management/quick-management-tips-3/#comments Sun, 23 Jan 2011 20:06:58 +0000 newsadmin http://diagnosticnews.com/?p=6163 http://www.diagnosticnews.com/management/quick-management-tips-3/feed/ 0